Agility CIS, an Australasian-based Managed Services Provider, will now offer expanded back office processes to businesses in the utilities market throughout the region.

To help with the new managed services offering, the company has opened a new office in Fortitude Valley, Brisbane. The company says this area is becoming a new thriving business centre away from the CBD.

The company also partners with Microsoft, InterfaceIT, Curus Information Technologies, Latitude Techologies, SSL Software Systems and EC Infosystems to provide its services.

The Agility CIS managed service portfolio uses the Engage product suite, which provides services including credit control, metering, billing, on-boarding and customer care for new and existing businesses.

Agility CIS also provides managed services for internet, phone, water, electricity and gas utilities using a range of solutions including Orion, OrionGO, EngageX, EngageCRM, EngageBI and EngageCSS.

The MSP also offers CRM, accounts receivable, business intelligence, automation, regulatory compliance, reporting and connectivity for customers across Australia and New Zealand.

Agility CIS has been developing software solutions for CRM and billing since 1998. The company provides services providers in Australia, New Zealand, the Pacific Islands, the United States and United Arab Emirates. It also has offices in Auckland (NZ), Melbourne, Brisbane, Houston (USA) and Dubai.