Industry insider news for Australia's technology resellers
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Former Air NZ chief people officer heads to Vodafone
"Jodie is a remarkable people leader with a wealth of knowledge in building a customer centric culture, proven expertise in talent development, and brilliant commercial acumen."
Vodafone and BNZ team up to boost tech for Kiwi SMEs
"Vodafone and Bank of New Zealand are coming together to find the best digital solutions aimed at helping our SME customers connect, grow and thrive in our digital world."
Vodafone pumps $10m into dedicated customer service team
Vodafone’s ‘X Squad’ will kick off in October, and will continue to scale up over the remainder of this calendar year.
Challenger mobile service provider Kogan Mobile launches on Vodafone network
With 30, 90 and 365 day prepay options, New Zealanders can choose a saving to suit their lifestyle and bring their own device and their own number.
Broadband and mobile: Rural New Zealand gets more of the good stuff
Spark, Vodafone and 2degrees announce new rural broadband and mobile services in twenty locations
Vodafone NZ to launch 5G services by December
Vodafone has been officially sold, and 5G is coming as soon as December this year.
Vodafone, Vocus welcome Com Com scrutiny on unbundled broadband
"Chorus is torpedoing broadband innovation with predatory pricing, and its proposed price drop of 15c a month is pathetic."
Spark, Vodafone, and 2degrees team up for Christchurch
Chief executives from New Zealand’s largest internet providers have jumped on board with the Christchurch Call to Action.
SOLD: Infratil & partner snap up Vodafone NZ
Brookfield Asset Management and Infratil will hand over NZ$3.4 billion to acquire Vodafone New Zealand.
Infratil throws its hat into the buyer's market for Vodafone NZ
Vodafone has been through a turbulent time lately, after the threat of staff redundancies, constant fines from the Commerce Commission, and the addition of Vodafone CEO Jason Paris late last year.
NZ ISPs issue open letter to social media giants to discuss censorship
Content sharing platforms have a duty of care to proactively monitor for harmful content, act expeditiously to remove content which is flagged to them as illegal.
Vodafone Group picks up Kiwi domestic violence initiative
Vodafone New Zealand’s extra 10 days of ‘safe leave’ for its employees has now been implemented in a total of 25 countries.
Vocus & Vodafone unbundle NZ's fibre network
“Unbundling fibre will provide retail service providers with a flexible future-proofed platform regardless of what tomorrow brings."
Russell Stanners steps down as Vodafone NZ CEO
Russell Stanners announced that he has decided to step down from his role as Vodafone New Zealand CEO.
Grant McBeath steps in as interim CEO of Spark HMB
Former CEO Jason Paris will take up an appointment with a global company offshore.
Spark listens to customers and upgrades unlimited data deal
It's certainly good news for any New Zealander who’s life revolves around infinite data – and any parasites who rely on data hotspotting!
NZ SMEs need to keep up in the e-commerce retail race - Spark
"There is a lot of wasted opportunity for SME growth which translates to lost opportunity for New Zealand."
Snapchat your way through the streets of Paris: Spark overhauls roaming plans
“Customers need to know they can roam without worrying about a huge bill.”
Spark’s Xtra email completes transition from Yahoo to NZ-based provider
Spark and SMX now have over 800,000 Xtra email accounts up and running on the new email platform.
New learning platform broadcasts the lab into the lounge
A new website, built from the ground up with young learners, seeks to let kids take the lab home with them.
Spark scores landmark Netflix deal
“Long gone are the days when New Zealanders had no choice in the way they watched TV and video."
Spark waives early termination & moving fees for quake-affected customers
Spark broadband customers who have been forced to move due to the earthquakes no longer need to deal with early termination & moving fees.
New Zealand fibre war: Chorus vs Spark
"It is confusing for customers to be given misleading information by service providers with their own agenda."
Spark unveils solution to deal with 'aging' copper line faults
“We wanted to provide a quick and easy way for our customers to stay connected while we are working with the network provider to fix the fault."
Spark and Vodafone offer gift in wake of Samsung Note7 debacle
"The gift is a gesture acknowledging the disruption customers have faced and any stress it caused."
Spark urges customers to return Samsung Note7 devices
“For their safety, it is very important that our customers do this as soon as possible.”
Spark kicks Yahoo to the kerb; teams with SMX to bring Xtra email back to Kiwi soil
Spark says it's bringing its email services 'home', as it will be dropping the Yahoo-owned Xtra email service & moving to Kiwi-owned SMX.
Spark boosts data cap allowances - and some prices - on select broadband plans
Spark is upping the data caps - and some prices - on some of its popular home & business plans by as much as 50% to cater for Kiwis' love for data.
Italy earthquake devastation: Spark does its bit for Kiwis involved
“We know many people will be desperately trying to get in touch with friends and family to make sure they’re safe, especially over the coming days."
New wireless broadband service from Spark
Spark launches new wireless broadband service for selected urban customers, aimed at appeasing those who are frustrated with slow copper broadband.
Spark to credit customers from Chorus savings
“We put up our prices in February last year after the Commerce Commission threatened to backdate higher Chorus charges from the previous December."
Technology: It's not just for youngsters
"Curiosity and a willingness to try things out are crucial when learning how to use new technology. Older people have this curiosity in spades!"
Spark to credit Fiji calls and texts in wake cyclone
“We hope that the phone bill at the end of the month will be one less thing to worry about.”
Spark providing free calls to France following Paris attacks
Spark will credit customers back for any landline and mobile calls and texts to France in the wake of Friday's Paris attacks.
Spark launches Morepork, it's first move into the smart home market
Spark has launched its smart home security system, Morepork, which allows users to monitor and control their home from their smartphone.
Spark brings wireless broadband to rural Kiwis
Spark has officially launched its Rural Wireless Broadband service, which aims to provide regional New Zealanders with greater rural connectivity.
New marketing GM for Spark Home, Mobile and Business
“As we approach our first anniversary at Spark we're looking to take our customers’ experiences, commercial results and our brand to the next level."
Chris Quin hands over Spark CEO position to Jason Paris
As of today Jason Paris is the acting CEO of Spark Home, Mobile and Business (HMB). Former CEO Chris Quin’s last day was June 30.
Spark gets exclusive Sony Xperia M4 Aqua deal
"The Xperia M4 Aqua brings a proposition and price, products in this section of the market simply cannot match.”
Spark giddy as HTC One M9 hits the shops
The HTC One M9 smartphone is available from Spark retail stores across the country from today.
Spark gets its hands on the new Samsung smartphones
Samsung Galaxy S6 and Galaxy S6 edge will launch in New Zealand on April 11, and Spark is officially offering customers an exclusive preview.
Spark to offer new Sony Xperia E4 exclusively
Sony Mobile Communications has today announced the arrival of the Xperia E4. Available today, with operator exclusivity through Spark.
Chris Quin leaves Spark after nearly 25 years
Craig Young, TUANZ chief executive, says Quin’s open leadership, experience and general ability took Spark through some interesting times.
Spark shakes up leadership team and hones in on digital first strategy
Spark New Zealand says in the past two years they have seen a lot come from their new ‘future-oriented’ strategy, and in 2015 are looking to become a leading digital first company.
Microsoft tempts buyers with slim, cheap smartphone model
The Lumia 830 is the thinnest and lightest Lumia in the flagship range and comes pre-loaded with Windows Phone 8.1
Big telco helps Kiwi tech firm increase profit
The latest generation of payment hardware such as that provided by Swipe is a good example of how technology can make it easier for customers to do business.
More gigs for social media users with new Spark offer
Refreshing newsfeeds and checking Twitter timelines has become a part of people’s day-to-day lives, so it makes sense to give customers more data to do so
New Sony Xperia Z3 phones operator-exclusive to Spark
Customers have the choice of two sizes without compromising performance or features
New Telecom Ultra Fibre plan signals decline of the landline
"These customers are quite happy to stop chatting to telemarketers and political pollsters if it means they can save a few dollars each month."
Telecom customers first in line for Samsung Galaxy S5...
Telecom customers can be among the first in the country to buy the new Samsung Galaxy S5 with pre-orders of the device now opening up on its website ahead of its April launch.
Telecom customers will be first in line for Samsung Galaxy S4
Telco reveals customers can be the first in the country to buy the new Samsung Galaxy S4 – due for release in late April.
Nokia Lumia 920 on Kiwi shelves by Friday
Company's first Windows Phone 8 smartphone available from Telecom New Zealand at the end of November.
Telecom takes on 2degrees with senior phone
Telco launches cheaper alternative to phone rival with 3G handset.
All Blacks tackle Motorola’s most durable smartphone
World Cup winners test the features of the new Motorola DEFY XT Smartphone in Telecom ‘Living-Proof Challenge’.
Telecom's Olympic Galaxy S III incentive
London travel package worth $40,000 on offer for buyers of new Samsung smartphone. How does it compare with Vodafone's offer?
New Nokia Lumia and LG Optimus announced
Nokia releases the Lumia 610 while LG pushes out Optimus L3
Telecom doubles home data plans
Telecom has increased the data caps on all of its home broadband plans by at least 100%, reflecting the massive upswing in consumer usage.
Telecom moves into Warehouse Stationery stores
Rollout to 55 locations to take place over the next month.