Industry insider news for Australia's technology resellers
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Newtech's new partnership to deliver analytics and reporting tools to APAC
"Being able to offer this level of analytics at an affordable price to smaller and mid-sized customers who want easy to understand reporting and dashboards on all calls to their business, not just call centre queues, is something we are delighted to offer."
Tollring partners with Novum Networks for call analytics
Novum Networks has added the full complement of Tollring’siCall Suite cloud analytics to its product portfolio.
Novum Networks & Tollring bring call analytics to APAC
Tollring’s iCall Suite cloud analytics is now part of Novum Networks’ product portfolio, which enables users to record, monitor, and analyse calls on any device.