Industry insider news for Australia's technology resellers
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IT leaders require UCC tools that adapt to changing workforce
Globally, 93% of respondents agreed that digital natives have different needs and expectations in the workplace, and over half of CIOs (56%) are looking to grow their collaborative software offering to meet that demand.
LogMeIn expands cloud identity capabilities with new offerings
Many small and medium-sized companies don’t have the resources to implement robust security programs.
AI continues to widen CX success gap
Survey of global customer engagement leaders finds businesses not actively investing in AI are falling behind.
Expert offers password tips to aid a stress-free sleep
For many cybersecurity professionals, the worries of the day often crawl into night-time routines - LogMeIn says better password practices can help.
Remote working: The ticket to happier and healthier employees?
Businesses that allow employees to work remotely also reap the benefits of increased employee productivity, happiness and health.
Businesses failing to grasp customer experience know-how
More than one third of customers are not impressed with their customer experience, while 83% say they’ve had at least one issue when interacting with a company.
Meeting Solutions Magic Quad - The Leaders' pros and cons
LogMeIn, Zoom, Microsoft and Cisco are ‘Leaders’ in the Gartner Meeting Solutions Magic Quadrant. We look at the strengths and cautions for each.
A/NZ organisations are resetting their approach to collaboration technology
More than half of A/NZ employees consider work something they can do regardless of time or location.
Survey points to forgetfulness as main reason why people reuse their passwords
91% of the 2000 respondents know that using the same password for multiple accounts is a security risk, but 59% continue to do it anyway.
Google Cloud to snap up LogMeIn’s Xively for US$50m
Google indicated in a recent blog post that it means to use Xively as its launch pad into the ballooning IoT market.
LogMeIn takes aim at UCC market with $342 million acquisition
The company will acquire UCaaS provider Jive Communications in a bid to bolster their collaboration portfolio.
One step ahead: Safeguarding your business from the top down
Mitigation plans against cyber attacks fail due to a lack of support from the board. But if the board starts leading the charge, they will succeed.
LogMeIn takes aim at CRM market with launch of Bold360
“The rise of digital, artificial intelligence and mobile-first lifestyles has changed how customers want to interact with their favourite brands."
What does today's customer want? New study finds experience in ANZ is getting worse
You’d think that over time, we’d start getting better at the things we do. Apparently, that’s not the case for customer experience.
Kaspersky Lab & LogMeIn team to provide 'premium' cybersecurity solution
Kaspersky Lab teams up with LogMeIn to streamline anditivus and offer a joint complementary licence of Kaspersky Endpoint for Windows.
Study finds mobile not so user friendly
It's reported that 45% of consumers have given up within a minute of their search because it's taken too long.
LogMeIn expands omni-channel customer engagement
LogMeIn recently announced a new release of BoldChat, its live chat and omni-channel customer engagement solution.
LogMeIn buys LastPass, embraces BYOA trends in enterprise
LogMeIn is building a product and go-to-market strategy that embraces BYOA and introduces new ways to help businesses secure access to sensitive info.